Help Center & Knowledge Base

Yes! You can save your progress as a draft without uploading documents. However, you cannot submit the profile for admin review until both a profile photo and resume/CV are attached.

Affiliates can browse the platform catalog and generate custom referral links for products and services. When a buyer clicks your referral link and completes a purchase, your account automatically records the corresponding percentage commission payout.

Commission balances are updated in real-time and visible on your Affiliate dashboard. You can request payouts directly from the portal, which are processed by platform administrators via your preferred payment configuration.

Affiliates must complete their profile details, upload a profile photo (face photo), and attach a PDF of their professional resume/CV to send their application for verification.

Go to the "Explore Shop" marketplace catalog, find the product or service you wish to refer, and click "Promote Item". This generates a custom referral link linked to your affiliate ID.

Customer accounts must have a verified email address to login. For checkout, your account must be active. If you register as a buyer, your account is automatically active, but you must complete email verification to verify your identity.

Log in to your Customer Dashboard. Under "My Orders" or "Bookings", you can view the active status of physical item shipments or service appointment times.

When you send a message in our support chat, it connects you to a unified Admin Support queue. Any active administrator logged into the control panel can view your inquiry history and reply to you in a unified, multi-agent thread.

Yes! When running on localhost, MeoowZMart utilizes an isolated SQLite environment. This ensures that testing, data records, and developer updates never conflict with live production environments.

Mirroring is a powerful diagnostic tool that allows platform administrators to load and view the dashboard interface exactly as a merchant, customer, or guest sees it. This enables fast, secure troubleshooting without needing the user's password.

MeoowZMart supports secure payments via major credit/debit cards and integrated electronic payment processors directly on the checkout screen.

To protect your account data and prevent out-of-date information, user dashboards and account controls are bypassed by our Progressive Web App (PWA) cache. Your panel is always loaded live from the server, while assets like images and styles remain cached offline.

Yes! In the Bookings Calendar tab on your Vendor Panel, you can add manual bookings for any client. You are not locked into pre-defined service listings; you can type in any custom service title you wish. The platform will automatically register it in your catalog under the hood for future use.

Yes! MeoowZMart is a fully integrated marketplace supporting both physical products and professional services. Merchants can upload physical inventory items (with stock control) and service descriptions (with calendar booking options) side-by-side from their Vendor Panel.

When adding a Professional Service listing, you will see checkbox options to select your available booking days (Monday to Sunday) and time inputs to define your start and end hours. Buyers can only schedule bookings within these active hours.

To start selling on MeoowZMart, click "Join Now" or "Open Seller Account" to register. Select "Merchant" as your account role. Once registered, your application will undergo administrator verification. You will receive an approval notification and can start listing items once verified.

If your merchant application is denied, a warning banner will appear at the top of your dashboard showing the admin's feedback. You can correct your details and click "Re-submit Profile" to notify the admin.

Platform fees (commissions) are set dynamically for each vendor by the administrator (between 0% and 100%). You can see your active charged rate in your Vendor Panel sidebar. Payouts from purchases are automatically calculated net of this fee.

All newly created products and services require admin approval before going live. Check the status of your listing in your Vendor Panel. If it is rejected, review the reason provided by the admin.